Minneapolis IT Support & IT Security Company

At RYMARK IT Navigation, your team of trustworthy IT experts, we provide Minneapolis organizations with reliable, proactive IT support and cybersecurity solutions for seamless operations.

IT Support Specialists You Can Trust

Brandon Friedrichs
Engineer & Assistant Service Manager

Steven Micko
Help Desk Support Engineer

Andy Roehrs
Systems Engineer & Solutions Architect

Sam Swanson
Help Desk Support, Dispatch & Procurement Specialist

Brian Horton
Systems Engineer & Solutions Architect

Tim Forson
Help Desk Support Engineer

Mathew Faber
Help Desk Support Engineer

Ryan Chester
Managing Partner & Business Strategist

Mark Sommerfeld
Managing Partner & Business Strategist

Robert Bissonnette
System & Network Administrator

Why Organizations Choose RYMARK IT Navigation

Our core values make the difference

Customer-First Approach

Our proactive, customer-focused culture prioritizes addressing your organization needs, ensuring dependable support with prompt, meaningful responses to keep operations running smoothly.

Problem Solving

As a trusted IT support & IT security company, we use a refined six-step process to effectively tackle any IT challenges, providing solutions that align with your organization's objectives and goals.

Best-Practice Solutions

Committed to integrity, honesty, and openness, we deliver IT solutions grounded in trust, transparency, and respect, building lasting partnerships with our clients.

Peace of Mind

As a leading IT support & IT security company, our advanced security measures protect your organization from cyber threats, allowing you to focus on success while we safeguard your digital assets.

Team Players

With a collaborative spirit, we uphold high standards and bring out the best in each other, passionately striving to exceed every goal.

Protect your organization from CYBER ATTACKS

Download RYMARK’s Free Security Audit Guide to See How Your Organization's Security Stacks Up.

Security Threats Are Everywhere

With new threats developing every day, it can be impossible to stay ahead of the bad guys and keep your business assets protected.

Email, social media, websites, viruses, malware, web applications, weak passwords, unsecured networks, ex-employees—the list goes on.

Without the right security measures, your assets are susceptible to theft, destruction, or ransom which can lead to lost productivity, irreparable damage to your reputation, and even put you out of organization.

Let RYMARK IT Navigation, your trusted Minneapolis IT Support & IT Security Company help you with our cybersecurity services!

The IT Support Specialists You Can Trust

Mark Sommerfeld & Ryan Chester

Managing Partners

We Help You Navigate the Rough Waters of IT Security

As business owners for more than 25 years, we understand the commitment you’ve made and the importance of protecting the organization you’ve worked so hard to build. The experts at RYMARK IT Navigation, your trusted Minneapolis IT Support & IT Security Company, are continually evaluating the latest threats and security measures to protect, detect, and respond to them. We provide solutions that both protect your organization's assets and enable your employees to work more efficiently.

Feel like you’ve been down this road before?

Let us assure you that we place our priority on client relationships, not on turning a high profit. We’re here to maximize your current IT infrastructure, not drain your bank account. We’ll likely even lower your IT costs rather than raise them.

Call 651-328-8900 today to schedule your appointment. We’re ready to start important IT conversations with organizations just like yours.

How Can We Help?

Our Services

Managed IT

We’ll manage all of your IT services for a flat-rate fee.

Cybersecurity

Comprehensive protection against evolving digital threats to safeguard your organization.

IT Projects

Expert planning and execution of IT solutions tailored to your needs.

Network Security

Safeguarding your network effectively from unauthorized access and cyber threats.

Endpoint Patching & Critical Update Management

Ensuring devices stay secure with timely updates and patches.

Password & Multi-Factor Authentication Management

Strengthening access controls with secure authentication solutions.

Email Security

Protecting your email communications from phishing and malware attacks.

Backup & Disaster Recovery

Never worry again about losing your data in the event of any disaster.

Security Awareness Training

Educating employees to recognize and prevent cybersecurity threats.

Endpoint Protection, Detection & Response

Proactive defense against endpoint threats with real-time monitoring.

24/7/365 SOC

Continuous monitoring and swift response to threats by a dedicated security team.

Help Desk Support

Reliable, expert assistance for all your IT issues, anytime you need it.

How Vulnerable Is Your Company to Cyber Attacks?

These 9 questions can help you evaluate how vulnerable your company is and where you can improve.

Your Security and Peace of Mind Starts Here

As an IT support & IT security company, we help you stay ahead of cyber criminals, stay ahead of your competition, reduce IT distractions, and experience the peace of mind that comes with the confidence that you’re protecting your organization.

We value you and your organization. With this in mind, we have established these promises to every client.

Our Service Level Agreement

Customer Satisfaction Guarantee

Monthly/Quarterly Updates & Reports

No Hidden Costs

Clear Plan & Expectations

What Clients Say About Us

Peace of Mind at an Affordable Flat Monthly Fee

"THESE GUYS SAVED MY LIFE! The QuickBooks file for my business DISAPPEARED from my office PC. We tried recovery software, to no avail. They were able to search my hard drive and find transactions on it to reconstruct the entire file. They saved me from having to completely reconstruct three months’ worth of business transactions including bill payment, invoicing and payroll. Five stars are NOT ENOUGH!!! THANKS MARK AND RYAN!"

John Gracey

CURT

Clean'n'Press

A Trustworthy, Transparent Partner

"Over the past year RYMARK has helped update and enhance our network in the quickly changing cybersecurity realm. We could have never done this without their assistance. THANKS!"

Kevin Truan

TYLER

Imricor

One of the Best Companies Around

"RYMARK has been a strong partner supporting all of our IT needs. Very easy to work with, affordable, personal. Great company to work with."

John Gracey

Seth

Midas

Business Technology Insights

Explore expert insights, trends, and expert advice on the ever-evolving landscape of information technology. Dive in to discover how we leverage cutting-edge solutions to empower organizations and drive innovation.

One Click That Could Ruin Your Vacation

The One Click That Could Ruin Your Vacation

August 04, 20255 min read

Just because summer is winding down doesn’t mean the travel risks are. Whether you’re squeezing in one last vacation or planning a Labor Day escape, it’s good to stay alert. Cybercriminals are always looking for ways to exploit unsuspecting travelers, and falling victim is no way to close out your summer.

Scams like fake vacation rentals, bogus booking confirmations, and phony travel deals are common this time of year. They don’t just interrupt your plans. They can drain your wallet, compromise your personal information, and leave your devices vulnerable.

As your trusted tech team, we’re here to help you travel smarter and safer. In this post, we’ll cover the most common late-summer travel scams and how to protect yourself.

1. The Rise of Vacation Rental Scams

One of the most common and effective travel scams involves fake vacation rental listings. In fact, according to the FBI, consumers lost over $396 million to vacation rental scams in a single year.

Scammers often copy real listings from sites like Airbnb or VRBO and repost them with slight changes, hoping to lure in last-minute travelers.

The photos may look real, the descriptions may sound convincing, and the price might seem like a bargain. That’s exactly how they hook you.

How to Spot a Fake Listing Before You Book

Be cautious of anyone who asks you to pay outside the platform or rushes you to book. Secure payment methods and verified listings exist for a reason. Always communicate through the official site and be skeptical of vague or overly pushy messages. If something feels off, it probably is.

2. Fake Travel Booking Websites

When you’re in a hurry to find flights, hotels, or rental cars, it’s easy to click the first result that pops up in your search. Scammers know this, and they take advantage by creating fake booking websites that look almost identical to real ones. 

Some fake sites appear in search results through paid ads or social media promotions. Others are sent through phishing emails pretending to be limited-time deals from trusted companies. Once you enter your information, the site might charge your card (and steal your info) without providing any services at all.

How to Avoid Fake Booking Sites

Double-check the URL before entering any personal or payment information. Scammers often use addresses that are slightly off; maybe a letter is missing, or it ends in “.net” instead of “.com.” It’s best to book directly through official travel company websites or apps whenever possible.

3. Phishing Emails Disguised as Itinerary Confirmations

Not every scam is easy to spot. Some of the most convincing ones show up in your inbox, disguised as emails from airlines, hotels, or travel apps. They may include your name, fake confirmation numbers, or even realistic-looking attachments to make the message feel legit.

These emails are designed to get you to click. The links may lead to fake login pages where your credentials can be stolen, or they could trigger malware downloads onto your device. Either way, they can cause real damage if you’re not careful.

How to Tell a Real Email from a Fake One

Before clicking anything, look at the sender’s email address closely. Many scam emails come from addresses that look official at a glance but are slightly altered.

Also, check for spelling errors, generic greetings like “Dear Customer,” and unusual urgency to act immediately. When in doubt, avoid clicking links and go directly to the company’s official website.

4. Fake Wi-Fi Networks at Hotels and Airports

Free Wi-Fi is a welcome convenience when you’re traveling, but it can also be a trap. Hackers often create fake networks that mimic the names of legitimate hotspots at airports, hotels, and cafes. These look like the real thing, but once you connect, the scammer may be able to monitor your activity or access sensitive information on your device.

This type of scam, sometimes called a “man-in-the-middle” attack, can expose your login credentials, financial details, and personal files without you even realizing it. It’s a quiet but serious threat that can follow you home long after your trip ends.

How to Stay Safe on Public Wi-Fi

If you need to use public Wi-Fi, avoid logging into sensitive accounts or entering payment information while connected. Use your phone’s mobile hotspot or a trusted VPN for added security when browsing on the go. It’s also wise to ask an employee at the location to confirm whether a network is legit before connecting.

5. Travel App Impersonators

When you’re preparing for a trip, it’s tempting to download apps that promise to streamline your travel experience. But not all apps are trustworthy. Some are designed to look like legitimate tools (such as booking platforms, maps, or itinerary organizers) but are actually fake.

These malicious apps can sneak onto your device and steal personal information, track your location, or even install malware. They often mimic the branding of real companies with slight name changes or fake positive reviews to appear more credible.

How to Avoid Malicious Travel Apps

Always download apps from official app stores like Google Play or the Apple App Store. Before installing, take a moment to review the developer’s name, read the reviews, and check how many downloads the app has. If something seems off or unfamiliar, look for an alternative.

Final Tips Before You Hit The Road

Travel should be about relaxation and making memories, not untangling financial fraud or fighting off malware. With just a few simple precautions, you can reduce your risk and enjoy a smoother trip from start to finish:

  • Keep your devices updated with the latest software and security patches.

  • Use strong, unique passwords for your travel accounts and enable multi-factor authentication.

  • Set up transaction alerts with your bank so you can spot suspicious charges right away.

  • Keep digital copies of important documents stored securely in the cloud or on a password-protected device.

Stay Safe and Enjoy the Rest of Summer

Cybercriminals don’t take vacations, but you still can. A little awareness goes a long way when it comes to protecting your personal information on the go.

By staying cautious, booking through trusted sources, and keeping your devices secure, you can avoid common travel scams and focus on what really matters: enjoying your getaway. And if anything feels off or you need help with the technical side of things, we’re always just a call or message away.

Stay safe, travel smart, and don’t hesitate to reach out if you have any questions.

Having a reliable and enthusiastic partner in the IT Support and Services sector is crucial for achieving sustained growth through effective technological strategies. Mark Sommerfeld, a partner at RYMARK, is fully committed to helping clients optimize their technology to gain a competitive edge in their respective industries. Within RYMARK, Mark collaborates with a dedicated team of professionals who are wholeheartedly committed to delivering exceptional IT Security & Services. Leveraging his extensive expertise and practical experience, Mark ensures that clients receive unparalleled support and guidance for their IT security projects. When you have RYMARK as your partner, you can depend on us to enhance your business systems and stay ahead in today's fiercely competitive business environment.

Mark Sommerfeld

Having a reliable and enthusiastic partner in the IT Support and Services sector is crucial for achieving sustained growth through effective technological strategies. Mark Sommerfeld, a partner at RYMARK, is fully committed to helping clients optimize their technology to gain a competitive edge in their respective industries. Within RYMARK, Mark collaborates with a dedicated team of professionals who are wholeheartedly committed to delivering exceptional IT Security & Services. Leveraging his extensive expertise and practical experience, Mark ensures that clients receive unparalleled support and guidance for their IT security projects. When you have RYMARK as your partner, you can depend on us to enhance your business systems and stay ahead in today's fiercely competitive business environment.

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Frequently Asked Questions

What are IT security services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include but are not limited to network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

What are managed IT service providers?

Managed IT service providers (MSPs) are companies that remotely manage a organization's IT infrastructure and services, such as network management, cybersecurity, and data backup, on a subscription basis. They help organizations streamline operations, reduce costs, and ensure IT systems run efficiently.

What are the benefits of cybersecurity services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include but are not limited to network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

What services does RYMARK offer to organizations in Minneapolis?

We provide a range of services, including Managed IT Services, IT Projects, Cybersecurity Services, Network Monitoring and Management, Backup and Disaster Recovery Services, Vendor Management, CTO and Strategic IT Consulting, Work-from-Home Support, IT Relocation Services, and more.

How can Managed IT Services benefit my business?

Managed IT Services offer proactive management of your IT infrastructure, ensuring optimal performance, minimizing downtime, and allowing you to focus on core business activities.

What industries does RYMARK specialize in serving?

We cater to various industries, including Non-Profit Organizations, Religious Organizations, Schools and Education, Financial Service Organizations, Manufacturers, Legal Industry, Construction, and Professional and Government Services.

How does RYMARK ensure the security of our IT infrastructure?

We conduct comprehensive IT security assessments to identify vulnerabilities and implement robust security measures, including employee training, to safeguard your IT infrastructure.

What is an IT security assessment, and why is it important?

An IT security assessment evaluates your IT infrastructure to identify vulnerabilities and potential threats, providing a roadmap to enhance your organization's security posture.

How can we protect our organization from phishing attacks?

Implementing multi-factor authentication, using strong passwords, and conducting regular employee training on recognizing phishing attempts are effective strategies to protect against such attacks.

 What steps can we take to improve our network security?

Regular network assessments, implementing firewalls, ensuring up-to-date antivirus software, and conducting employee training are crucial steps to enhance network security.

How does RYMARK support remote work solutions?

We offer Work-from-Home Support services, ensuring secure and efficient remote work setups for your employees.

What should we do if we experience a data breach?

Contact our IT support team immediately. We provide Backup and Disaster Recovery Services to help you respond effectively to data breaches and minimize potential damage.

How can we ensure compliance with industry regulations?

Our IT Security and Support services include assessments and employee training to help your organization comply with relevant industry regulations and standards.

At RYMARK, we believe in using our expertise to strengthen not only businesses, but also the communities they serve. That’s why we’re a proud member of Get Support, Give Support, a nationwide initiative that brings together IT providers to offer free technology services to nonprofits making a difference locally.

For every new client that signs up for our managed IT services, we donate remote monitoring agents to a nonprofit organization in our community. These tools help charities secure, manage, and optimize their IT environments, without adding to their overhead, so they can focus fully on their missions.

Whether it’s helping a shelter stay connected or enabling an education nonprofit to operate more efficiently, this initiative allows us to turn everyday business into tangible, lasting impact.

Because when nonprofits have the right tech support, they can do what they do best: change lives.

Let RYMARK eliminate your IT security & IT support obstacles

Spend less time on IT problems and more time growing your organization. Let’s get to know each other and determine how our partnership could grow. With us on your side, develop customized security plans, stronger communication strategies, and a better plan for the future.

Call (651) 323-1775 today or fill out the form below to schedule your appointment. We’re ready to jumpstart your IT journey.