Help Desk: (651) 328-8905
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Minneapolis IT Support & IT Security Company
At RYMARK IT, your team of trustworthy IT experts, we provide Minneapolis organizations with reliable, proactive IT support and cybersecurity solutions for seamless operations.
Customer-First Approach
Our proactive, customer-focused culture prioritizes addressing your organization needs, ensuring dependable support with prompt, meaningful responses to keep operations running smoothly.
Problem Solving
As a trusted IT support & IT security company, we use a refined six-step process to effectively tackle any IT challenges, providing solutions that align with your organization's objectives and goals.
Best-Practice Solutions
Committed to integrity, honesty, and openness, we deliver IT solutions grounded in trust, transparency, and respect, building lasting partnerships with our clients.
Peace of Mind
As a leading IT support & IT security company, our advanced security measures protect your organization from cyber threats, allowing you to focus on success while we safeguard your digital assets.
Team Players
With a collaborative spirit, we uphold high standards and bring out the best in each other, passionately striving to exceed every goal.
Download RYMARK’s Free Security Checklist to See How Your Organization's Security Stacks Up.
Email, social media, websites, viruses, malware, web applications, weak passwords, unsecured networks, ex-employees—the list goes on.
Without the right security measures, your assets are susceptible to theft, destruction, or ransom which can lead to lost productivity, irreparable damage to your reputation, and even put you out of organization.
Let RYMARK IT Navigation, your trusted Minneapolis IT Support & IT Security Company help you with our cybersecurity services!
Mark Sommerfeld & Ryan Chester
Managing Partners
As business owners for more than 25 years, we understand the commitment you’ve made and the importance of protecting the organization you’ve worked so hard to build. The experts at RYMARK IT Navigation, your trusted Minneapolis IT Support & IT Security Company, are continually evaluating the latest threats and security measures to protect, detect, and respond to them. We provide solutions that both protect your organization's assets and enable your employees to work more efficiently.
Let us assure you that we place our priority on client relationships, not on turning a high profit. We’re here to maximize your current IT infrastructure, not drain your bank account. We’ll likely even lower your IT costs rather than raise them.
Call (651) 323-1775 today to schedule your appointment. We’re ready to start important IT conversations with organizations just like yours.
Managed IT
We’ll manage all of your IT services for a flat-rate fee.
Cybersecurity
Comprehensive protection against evolving digital threats to safeguard your organization.
IT Projects
Expert planning and execution of IT solutions tailored to your needs.
Network Security
Safeguarding your network effectively from unauthorized access and cyber threats.
Endpoint Patching & Critical Update Management
Ensuring devices stay secure with timely updates and patches.
Password & Multi-Factor Authentication Management
Strengthening access controls with secure authentication solutions.
Email Security
Protecting your email communications from phishing and malware attacks.
Backup & Disaster Recovery
Never worry again about losing your data in the event of any disaster.
Security Awareness Training
Educating employees to recognize and prevent cybersecurity threats.
Endpoint Protection, Detection & Response
Proactive defense against endpoint threats with real-time monitoring.
24/7/365 SOC
Continuous monitoring and swift response to threats by a dedicated security team.
Help Desk Support
Reliable, expert assistance for all your IT issues, anytime you need it.
These 9 questions can help you evaluate how vulnerable your company is and where you can improve.
As an IT support & IT security company, we help you stay ahead of cyber criminals, stay ahead of your competition, reduce IT distractions, and experience the peace of mind that comes with the confidence that you’re protecting your organization.
We value you and your organization. With this in mind, we have established these promises to every client.
Our Service Level Agreement
Customer Satisfaction Guarantee
Monthly/Quarterly Updates & Reports
No Hidden Costs
Clear Plan & Expectations
Explore expert insights, trends, and expert advice on the ever-evolving landscape of information technology. Dive in to discover how we leverage cutting-edge solutions to empower organizations and drive innovation.
Social engineering attacks are some of the most effective tricks used by cybercriminals. By manipulating human emotions like trust, urgency, or fear, hackers deceive individuals into giving up confidential information or access to secure systems. From phishing emails to impersonating employees, these tactics allow criminals to bypass even the most sophisticated technological defenses.
Luckily, as a client of ours, your business is shielded from these deceptive tricks. With our comprehensive security protocols, including employee training, real-time monitoring, and multi-factor authentication, you’re already protected against the most common forms of social engineering. However, if you are not yet a client and have concerns about your cybersecurity, now is the time to reach out and ensure your business is protected from these attacks.
Social engineering is a type of cyberattack that manipulates individuals into revealing sensitive information or performing actions that compromise security. Instead of exploiting technical vulnerabilities, social engineering preys on human nature, convincing people to take actions that they wouldn’t normally do, such as giving up passwords or sending money to unauthorized accounts.
Hackers often pose as trusted figures—such as IT staff or executives—making their requests seem legitimate. With the right psychological tactics, social engineers can quickly bypass many of the usual safeguards businesses rely on.
Social engineering is effective because it targets basic human tendencies. Here’s how hackers exploit these traits:
Trust in Authority: By impersonating a figure of authority (like a manager or IT representative), hackers convince victims to comply without question.
Creating Urgency: When a message creates a sense of panic or time pressure, people are more likely to bypass security measures to resolve the situation.
Appealing to Fear: Hackers often use fear to manipulate victims into hasty actions, like revealing login credentials or wiring funds to avoid a supposed crisis.
Phishing is one of the most widespread social engineering tactics. Hackers send emails that appear to be from legitimate organizations (such as banks or internal departments) to trick recipients into clicking on malicious links or providing sensitive information. These attacks are particularly dangerous because they often appear very convincing, using logos, formatting, and language that closely mimic the real source.
In pretexting attacks, the hacker creates a false narrative to deceive the victim. For example, they might impersonate a trusted employee or vendor, asking for information under the guise of an emergency. Pretexting often takes place over phone calls or emails and requires a bit more planning from the attacker.
Baiting involves promising something enticing, like free software or access to content, in exchange for information or access to a system. However, the “bait” is often a Trojan horse carrying malware that infects the victim’s system once downloaded.
While phishing targets a large number of people at once, spear phishing is more personalized. Hackers craft messages specifically for the victim based on their position or role within a company, making the request appear more legitimate and harder to detect as fraudulent.
Your business is protected against these social engineering threats thanks to several layers of security that we implement. Here’s how we safeguard your operations:
1. Comprehensive Employee Training
We regularly provide cybersecurity awareness training for your team, ensuring they understand how to identify phishing emails, fraudulent phone calls, and other social engineering techniques. This training helps prevent attacks at the human level—the most common point of entry.
2. Robust Email Filtering
Our email filtering systems detect and block suspicious emails, including phishing attempts and malware attachments. Potentially harmful messages are flagged or removed entirely before they ever reach your employees’ inboxes.
3. Multi-Factor Authentication (MFA)
Even if a hacker tricks someone into revealing their password, our MFA systems ensure that’s not enough to gain access to your accounts. By requiring a second verification step, we add an extra layer of security that helps keep unauthorized users out.
4. Real-Time Monitoring and Response
We monitor your network 24/7 for any signs of suspicious activity. If any unauthorized attempts to access your systems are detected, we immediately alert our team and take action to neutralize the threat before it can escalate.
Unusual Requests: Be cautious of requests for sensitive information or urgent actions that seem out of the ordinary, even if they appear to come from someone you know.
Spelling or Grammar Errors: Many phishing emails contain subtle spelling or grammatical mistakes, which can be a red flag.
Suspicious Links: Always hover over links before clicking to see where they actually lead. If it doesn’t match the sender’s address or seems odd, it’s best not to click.
Urgency or Pressure: Social engineering attackers often push for quick action, trying to get you to bypass normal procedures. If a message makes you feel rushed, double-check its legitimacy.
Unfamiliar Sender: Be wary of emails or calls from people you don’t recognize, especially if they ask for confidential information.
By staying alert and recognizing these red flags, you can stop social engineering attacks before they cause harm.
Social engineering may be a favorite trick of hackers, but your business is equipped with strong defenses to keep these threats at arm’s length. From training your team to monitoring your network in real-time, our comprehensive approach ensures that you’re always one step ahead of the latest cyber threats.
With our range of cybersecurity measures in place, you don’t have to fear the tricks hackers attempt. We handle the cybersecurity heavy lifting, so you can focus on running your business confidently and securely. No matter what new techniques cybercriminals try, rest assured that we’re continuously adapting to keep you safe. And if you’re not yet a client and have concerns about your cybersecurity posture, get in touch with us to find out how we can ensure your business stays protected from the latest threats.
IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include but are not limited to network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.
Managed IT service providers (MSPs) are companies that remotely manage a organization's IT infrastructure and services, such as network management, cybersecurity, and data backup, on a subscription basis. They help organizations streamline operations, reduce costs, and ensure IT systems run efficiently.
IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include but are not limited to network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.
We provide a range of services, including Managed IT Services, IT Projects, Cybersecurity Services, Network Monitoring and Management, Backup and Disaster Recovery Services, Vendor Management, CTO and Strategic IT Consulting, Work-from-Home Support, IT Relocation Services, and more.
Managed IT Services offer proactive management of your IT infrastructure, ensuring optimal performance, minimizing downtime, and allowing you to focus on core business activities.
We cater to various industries, including Non-Profit Organizations, Religious Organizations, Schools and Education, Financial Service Organizations, Manufacturers, Legal Industry, Construction, and Professional and Government Services.
We conduct comprehensive IT security assessments to identify vulnerabilities and implement robust security measures, including employee training, to safeguard your IT infrastructure.
An IT security assessment evaluates your IT infrastructure to identify vulnerabilities and potential threats, providing a roadmap to enhance your organization's security posture.
Implementing multi-factor authentication, using strong passwords, and conducting regular employee training on recognizing phishing attempts are effective strategies to protect against such attacks.
Regular network assessments, implementing firewalls, ensuring up-to-date antivirus software, and conducting employee training are crucial steps to enhance network security.
We offer Work-from-Home Support services, ensuring secure and efficient remote work setups for your employees.
Contact our IT support team immediately. We provide Backup and Disaster Recovery Services to help you respond effectively to data breaches and minimize potential damage.
Our IT Security and Support services include assessments and employee training to help your organization comply with relevant industry regulations and standards.
Spend less time on IT problems and more time growing your organization. Let’s get to know each other and determine how our partnership could grow. With us on your side, develop customized security plans, stronger communication strategies, and a better plan for the future.
Call (651) 323-1775 today or fill out the form below to schedule your appointment. We’re ready to jumpstart your IT journey.