Have You Outgrown Your Minneapolis IT Support Company?

At RYMARK IT Navigation, your team of trustworthy IT experts, we provide Minneapolis organizations with reliable, proactive IT support and cybersecurity solutions for seamless operations.

IT Support Specialists You Can Trust

Brandon Friedrichs
Engineer & Assistant Service Manager

Evan Paul
System & Network Administrator

Scott Setering
Help Desk Support Engineer

Steven Micko
Help Desk Support Engineer

Andy Roehrs
Systems Engineer & Solutions Architect

Sam Swanson
Help Desk Support, Dispatch & Procurement Specialist

Brian Horton
Systems Engineer & Solutions Architect

Tim Forson
Help Desk Support Engineer

Blaise Balthazor
Dispatcher, Procurement & Sales Asst.

Ryan Chester
Managing Partner & Solutions Architect

Mark Sommerfeld
Managing Partner & Business Strategist

Robert Bissonnette
System & Network Administrator

Why Organizations Choose RYMARK IT Navigation

Our core values make the difference

Customer-First Approach

Our proactive, customer-focused culture prioritizes addressing your organization needs, ensuring dependable support with prompt, meaningful responses to keep operations running smoothly.

Problem Solving

As a trusted Minneapolis IT support company, we use a refined six-step process to effectively tackle any IT challenges, providing solutions that align with your organization's objectives and goals.

Best-Practice Solutions

Committed to integrity, honesty, and openness, we deliver IT solutions grounded in trust, transparency, and respect, building lasting partnerships with our clients.

Peace of Mind

As a leading IT support & IT security company, our advanced security measures protect your organization from cyber threats, allowing you to focus on success while we safeguard your digital assets.

Team Players

With a collaborative spirit, we uphold high standards and bring out the best in each other, passionately striving to exceed every goal.

CBS Minnesota Cybersecurity Tips by RYMARK

Featured on CBS Minnesota, RYMARK shares practical, expert-led cybersecurity tips to help businesses and individuals stay protected—starting with simple strategies like password management and digital hygiene.

How can you safely remember your passwords?

What happens when you select "report junk" for texts and emails?

Protect your organization from CYBER ATTACKS

Download RYMARK’s Free Security Audit Guide to See How Your Organization's Security Stacks Up.

Security Threats Are Everywhere

With new threats developing every day, it can be impossible to stay ahead of the bad guys and keep your business assets protected.

Email, social media, websites, viruses, malware, web applications, weak passwords, unsecured networks, ex-employees—the list goes on.

Without the right security measures, your assets are susceptible to theft, destruction, or ransom which can lead to lost productivity, irreparable damage to your reputation, and even put you out of organization.

Let RYMARK IT Navigation, your trusted Minneapolis IT Support & IT Security Company help you with our cybersecurity services!

The IT Support Specialists You Can Trust

Mark Sommerfeld & Ryan Chester

Managing Partners

We Help You Navigate the Rough Waters of IT Security

As business owners for more than 25 years, we understand the commitment you’ve made and the importance of protecting the organization you’ve worked so hard to build. The experts at RYMARK IT Navigation, your trusted Minneapolis IT Support & IT Security Company, are continually evaluating the latest threats and security measures to protect, detect, and respond to them. We provide solutions that both protect your organization's assets and enable your employees to work more efficiently.

Feel like you’ve been down this road before?

Let us assure you that we place our priority on client relationships, not on turning a high profit. We’re here to maximize your current IT infrastructure, not drain your bank account. We’ll likely even lower your IT costs rather than raise them.

Call (651) 323-1775 today to schedule your appointment. We’re ready to start important IT conversations with organizations just like yours.

How Can We Help?

Our Services

Managed IT

We’ll manage all of your IT services for a flat-rate fee.

Cybersecurity

Comprehensive protection against evolving digital threats to safeguard your organization.

IT Projects

Expert planning and execution of IT solutions tailored to your needs.

Network Security

Safeguarding your network effectively from unauthorized access and cyber threats.

Endpoint Patching & Critical Update Management

Ensuring devices stay secure with timely updates and patches.

Password & Multi-Factor Authentication Management

Strengthening access controls with secure authentication solutions.

Email Security

Protecting your email communications from phishing and malware attacks.

Backup & Disaster Recovery

Never worry again about losing your data in the event of any disaster.

Security Awareness Training

Educating employees to recognize and prevent cybersecurity threats.

Endpoint Protection, Detection & Response

Proactive defense against endpoint threats with real-time monitoring.

24/7/365 SOC

Continuous monitoring and swift response to threats by a dedicated security team.

Help Desk Support

Reliable, expert assistance for all your IT issues, anytime you need it.

How Vulnerable Is Your Company to Cyber Attacks?

These 9 questions can help you evaluate how vulnerable your company is and where you can improve.

Your Security and Peace of Mind Starts Here

As an IT support & IT security company, we help you stay ahead of cyber criminals, stay ahead of your competition, reduce IT distractions, and experience the peace of mind that comes with the confidence that you’re protecting your organization.

We value you and your organization. With this in mind, we have established these promises to every client.

Our Service Level Agreement

Customer Satisfaction Guarantee

Monthly/Quarterly Updates & Reports

No Hidden Costs

Clear Plan & Expectations

What Clients Say About Us

Peace of Mind at an Affordable Flat Monthly Fee

"THESE GUYS SAVED MY LIFE! The QuickBooks file for my business DISAPPEARED from my office PC. We tried recovery software, to no avail. They were able to search my hard drive and find transactions on it to reconstruct the entire file. They saved me from having to completely reconstruct three months’ worth of business transactions including bill payment, invoicing and payroll. Five stars are NOT ENOUGH!!! THANKS MARK AND RYAN!"

John Gracey

CURT

Clean'n'Press

A Trustworthy, Transparent Partner

"Over the past year RYMARK has helped update and enhance our network in the quickly changing cybersecurity realm. We could have never done this without their assistance. THANKS!"

Kevin Truan

TYLER

Imricor

One of the Best Companies Around

"RYMARK has been a strong partner supporting all of our IT needs. Very easy to work with, affordable, personal. Great company to work with."

John Gracey

Seth

Midas

Business Technology Insights

Explore expert insights, trends, and expert advice on the ever-evolving landscape of information technology. Dive in to discover how we leverage cutting-edge solutions to empower organizations and drive innovation.

This Is How Your Time Gets Robbed

This Is How Your Time Gets Robbed

August 10, 202635 min read

Let’s be honest.. AI isn’t coming for your job.

But it might be coming for the hours you waste writing social media captions at midnight, staring at a blank email draft, or trying to describe your newest product without sounding like a robot.

The businesses winning right now aren’t the ones working harder. They’re the ones working smarter. And AI text generators are giving them an unfair advantage.

Here’s where AI slips into the picture not as a replacement for your brain, but as an amplifier for it.

 

Step 1: Make Social Media Stop Feeling Like Homework

Every small business knows the grind: keeping your feeds fresh without spending your entire Sunday “being creative.”

AI is like that intern who always has a caption idea ready. Short, catchy, on-brand.
Result: more posts, less groaning.

Example prompt you can steal:
“Write me a playful caption for a new coffee blend that makes people want to try it.”

 

Step 2: Turn Email Into a Sales Machine

Let’s face it half of email marketing is getting people to open the thing. The other half is making them click.

AI can churn out dozens of subject line variations in seconds, test them, and even write body copy that sounds like a human wrote it on too much caffeine.

Result: more opens, more clicks, more sales.

Example prompt:
“Write three subject lines for a bakery offering 20% off fresh bread this weekend.”

 

Step 3: Blog Without the Burnout

Keeping a blog alive is like going to the gym it works, but most people quit.
AI won’t write your story for you. But it will hand you a skeleton: outlines, intro hooks, even topic ideas. All you have to do is fill in the details only you know.

Result: consistency without the stress.

Example prompt:
“Outline a blog post called ‘5 Ways Small Businesses Can Improve Customer Engagement.’”

 

Step 4: Customer Support That Doesn’t Sleep

You can’t clone yourself. But AI gets close.
For the simple, repetitive stuff “Where’s my order?” “What time do you open?”AI can draft polished, friendly replies that save you from inbox overload.

Result: faster responses, happier customers.

Example prompt:
“Write a friendly response to a customer asking about shipping times.”

 

Step 5: Product Descriptions That Actually Sell

Here’s a secret: most product descriptions sound like they were written by… well, AI. The bad kind.
But with the right prompts, AI can generate clear, persuasive descriptions that make people actually want to buy.

Result: higher conversions without rewriting the same thing a hundred times.

Example prompt:
“Describe a new skincare product highlighting benefits, ingredients, and why customers love it.”

 

The Price of Admission

Now, before you go all in, here’s the catch: AI tools aren’t all free. Most run on one of five pricing models:

  • Subscription (flat monthly fee, unlimited use)

  • Usage-based (pay only for what you generate)

  • Token-based (like buying credits you spend)

  • Per-user (pay per seat, common in teams)

  • Freemium (basic features free, real power costs)

The good news? Even the paid versions usually cost less than one lost client or one wasted afternoon.

 

The Bottom Line

AI text generators aren’t magic. They’re not going to dream up your company’s vision or replace your voice.
But they will take the grind out of the daily communication that keeps your business moving.

If you treat AI like a partner not a shortcut you’ll save time, show up more consistently, and maybe even enjoy marketing again.

The businesses that figure this out first? They’ll look unstoppable.

Mark Sommerfeld

Mark Sommerfeld

Having a reliable and enthusiastic partner in the IT Support and Services sector is crucial for achieving sustained growth through effective technological strategies. Mark Sommerfeld, a partner at RYMARK, is fully committed to helping clients optimize their technology to gain a competitive edge in their respective industries. Within RYMARK, Mark collaborates with a dedicated team of professionals who are wholeheartedly committed to delivering exceptional IT Security & Services. Leveraging his extensive expertise and practical experience, Mark ensures that clients receive unparalleled support and guidance for their IT security projects. When you have RYMARK as your partner, you can depend on us to enhance your business systems and stay ahead in today's fiercely competitive business environment.

Back to Blog

Frequently Asked Questions

What are IT security services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include but are not limited to network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

What are managed IT service providers?

Managed IT service providers (MSPs) are companies that remotely manage a organization's IT infrastructure and services, such as network management, cybersecurity, and data backup, on a subscription basis. They help organizations streamline operations, reduce costs, and ensure IT systems run efficiently.

What are the benefits of cybersecurity services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include but are not limited to network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

What services does RYMARK offer to organizations in Minneapolis?

We provide a range of services, including Managed IT Services, IT Projects, Cybersecurity Services, Network Monitoring and Management, Backup and Disaster Recovery Services, Vendor Management, CTO and Strategic IT Consulting, Work-from-Home Support, IT Relocation Services, and more.

How can Managed IT Services benefit my business?

Managed IT Services offer proactive management of your IT infrastructure, ensuring optimal performance, minimizing downtime, and allowing you to focus on core business activities.

What industries does RYMARK specialize in serving?

We cater to various industries, including Non-Profit Organizations, Religious Organizations, Schools and Education, Financial Service Organizations, Manufacturers, Legal Industry, Construction, and Professional and Government Services.

How does RYMARK ensure the security of our IT infrastructure?

We conduct comprehensive IT security assessments to identify vulnerabilities and implement robust security measures, including employee training, to safeguard your IT infrastructure.

What is an IT security assessment, and why is it important?

An IT security assessment evaluates your IT infrastructure to identify vulnerabilities and potential threats, providing a roadmap to enhance your organization's security posture.

How can we protect our organization from phishing attacks?

Implementing multi-factor authentication, using strong passwords, and conducting regular employee training on recognizing phishing attempts are effective strategies to protect against such attacks.

 What steps can we take to improve our network security?

Regular network assessments, implementing firewalls, ensuring up-to-date antivirus software, and conducting employee training are crucial steps to enhance network security.

How does RYMARK support remote work solutions?

We offer Work-from-Home Support services, ensuring secure and efficient remote work setups for your employees.

What should we do if we experience a data breach?

Contact our IT support team immediately. We provide Backup and Disaster Recovery Services to help you respond effectively to data breaches and minimize potential damage.

How can we ensure compliance with industry regulations?

Our IT Security and Support services include assessments and employee training to help your organization comply with relevant industry regulations and standards.

At RYMARK, we believe in using our expertise to strengthen not only businesses, but also the communities they serve. That’s why we’re a proud member of Get Support, Give Support, a nationwide initiative that brings together IT providers to offer free technology services to nonprofits making a difference locally.

For every new client that signs up for our managed IT services, we donate remote monitoring agents to a nonprofit organization in our community. These tools help charities secure, manage, and optimize their IT environments, without adding to their overhead, so they can focus fully on their missions.

Whether it’s helping a shelter stay connected or enabling an education nonprofit to operate more efficiently, this initiative allows us to turn everyday business into tangible, lasting impact.

Because when nonprofits have the right tech support, they can do what they do best: change lives.

Simplify Your IT and Secure Your Business With a Trusted Managed IT Services provider

Work with a local IT Support Company that understands what it takes to keep your technology aligned with business success. With RYMARK IT Navigation by your side, you get:

  • Reliable, forward-thinking IT support tailored to your organization

  • Improved system performance and stronger cybersecurity controls

  • Peace of mind knowing your technology is managed by experts

Contact us today to schedule your free consultation and build a stronger, more secure IT foundation for your business.